How we collect, use and protect your personal data, and the rights you have over it.
Last updated: July 2026
This policy explains how Healthcare SEO ("we", "us", "our") handles the personal data you share with us, through our website, our chat assistant, our free assessment tool, or by contacting us directly. We are committed to handling your information lawfully, transparently and securely, in line with UK GDPR and the Data Protection Act 2018.
In short: we only collect what we need to respond to your enquiry and provide our services, we never sell your data, and you can ask us to show, correct or delete it at any time.
Healthcare SEO is an SEO agency for private healthcare practices, based at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF. For any privacy question, contact us at admin@healthcare-seo.co.uk or 07935 127304. We are the data controller for the information described here.
Depending on how you interact with us, we may collect:
You are never required to give personal details to browse the site or to get an assessment score, we only ask for contact details if you'd like us to follow up or send you a proposal.
We will only use your details for marketing where you have given us permission, and you can opt out at any time.
We process your data on the basis of your consent (which you give when you submit an enquiry or tick our contact box), and our legitimate interests in responding to enquiries and running our business. Where we rely on consent, you can withdraw it at any time.
Enquiries are stored securely in our business systems (including a Google Workspace account and spreadsheet used to manage leads). We use reputable processors, such as Google, who provide appropriate safeguards. We do not sell or rent your personal data to anyone. We only share it with third parties where necessary to deliver our service to you, or where required by law.
We keep enquiry data only as long as needed to respond to you and for our legitimate business records, after which it is deleted or anonymised. You can ask us to delete your data sooner at any time.
Under UK GDPR you have the right to:
To exercise any of these, email admin@healthcare-seo.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies are small text files stored on your device. We use only a few, and we load analytics cookies only after you accept them in our cookie banner. Essential cookies needed to make the site work are always on.
When you first visit, our banner lets you Accept all or Reject non-essential cookies. You can change your choice at any time:
You can also control or block cookies through your browser settings. Our chat assistant stores your conversation locally in your browser so you can pick up where you left off; clearing your browser storage removes it.
We may update this policy from time to time. The "last updated" date above shows when it was last revised.
This is a general privacy policy provided as a starting point. For a policy fully tailored to your specific data processing and any regulatory requirements, we recommend a review by a qualified professional.
If you have any questions about your data or this policy, just get in touch.